Training

Invest in staff training to ensure everyone in your business understands the importance of gluten free options and have the skills they need to deliver gluten free food safely.

Why is gluten free training so important?

There are many myths and misunderstandings about how to provide safe gluten free food. Your staff need the knowledge to know how best to look after your customers. By tapping into our expertise in gluten free, you’ll improve your organisation’s gluten free food safety, ensuring you’re meeting the needs of your customers and help your team feel more confident and capable in their roles.

Give your team the confidence to answer questions that go beyond the information printed on packaging or menus. Help them understand why it’s so important for people with coeliac disease to feel safe and reassured when they buy your products or dine with you. By equipping your staff with this knowledge, you’ll create great products or a welcoming environment that keeps customers coming back again and again.

Our Gluten Free Academy training courses

Our online Gluten Free Academy courses are designed for catering professionals in hospitality, healthcare, and education. The courses are designed to help you and your staff discover the requirements of a gluten free diet, what is important for your customers and the risks present in food preparation areas.

The Gluten Free Academy covers everything business managers and their staff need to know about safely catering for a gluten free diet, from ingredient selection, storage, food preparation, cooking, serving and menu labelling. The course content explains the relevant laws around gluten free claims, provides understanding of coeliac disease and the needs of customers.

When you give your team the knowledge, they need about your gluten free options and menus, you’re helping them feel more confident and capable in their roles giving your customers added reassurance and confidence.

Bespoke Training

We can create bespoke courses specifically designed to your business’s requirements. For catering businesses this can be in our Gluten Free Academy which can be branded for you and the content can cover your organisation’s own processes and specific training requirements.

In house face to face training is available within your organisation. We can train groups of 15-20 in a four hour session, tailoring the course to meet your needs and your organisation’s processes.

Bespoke courses can be assessed giving the trainees a certificate of success.

Contact us today to learn more about how we can help train your staff. A member of our dedicated team will be in contact shortly.

A great course and tool to educate, promote high standards within our industry and in turn boost customer confidence